🛡️ Safe Gaming

500tk Responsible Gaming

Gaming is an enjoyable form of entertainment. 500tk believes every player's experience should be safe, within limits, and fun.

What is responsible gaming and why does it matter?

Responsible gaming means viewing gaming as a form of entertainment and never relying on it as a way to earn money. At 500tk, we want you to always play within your own budget and time.

Millions of people in Bangladesh enjoy online gaming every day. However, for some players, gaming habits can go out of control. 500tk takes this matter very seriously and is committed to protecting every player.

Our platform has several tools to help you game responsibly. Setting deposit limits, the time-out feature, and self-exclusion — all of these are built for your safety.

Our Commitment

500tk believes gaming should be an enjoyable experience for everyone. We ensure our platform is open only to those aged 21 and above. We give the highest priority to each player's personal limits and mental well-being. If you feel any issue, contact us immediately via 24/7 live chat or email.

21+

For players aged 21 and above only

Our Safety Tools

These special features are available at 500tk to ensure responsible gaming

Deposit Limit

Decide in advance how much you will deposit each day, each week, or each month. Once a limit is set, it cannot be exceeded, which keeps your budget safe.

Time-Out Feature

Take a temporary break from 1 day up to 6 weeks. During this time you will not be able to log in or deposit to your account. This is very effective for keeping a clear head.

Self-Exclusion

If you feel your gaming habits are going out of control, choose long-term self-exclusion. No marketing messages will be sent during the self-exclusion period.

Gaming History

View your complete betting and deposit history at any time. Stay aware of how much time and money is being spent and make decisions as needed.

24/7 Support

Talk to us in Bengali on live chat at any time for any issue. Our trained support team is always ready to help with responsible gaming matters.

Age Verification

500tk strictly follows a 21+ age policy. Age is verified at the time of account registration and access by underage individuals is completely prohibited.

Warning Signs of a Problem

If you notice the following signs, seek help right away

Betting more to recover lost money

If you feel you need to place more bets to win back money you have lost, this is a sign of a dangerous pattern.

Feeling restless or anxious when not playing

If not gaming makes you irritable, unable to sleep, or restless, this may be an early sign of addiction.

Betting beyond your budget

If you are using money meant for household expenses, debts, or essential costs for gaming, stop immediately and seek help.

Hiding from family and friends

Wanting to hide the amount of time or money spent on gaming from family and close ones is a concerning sign.

Playing longer than planned

Deciding to play for just 15 minutes but ending up spending hours is a sign of losing control over time.

Neglecting work or studies

If you start avoiding work, studies, or daily responsibilities because of gaming, this is an important signal.

Golden Rules for Safe Gaming

Following these simple rules will keep gaming a source of enjoyment at all times and will never let it become a problem.

  • Only use your entertainment budget for gaming — never use money meant for household needs.
  • Set a limit on time and money before you start gaming and stick to that limit.
  • Never think of gaming as a source of income or a solution to your problems.
  • Avoid gaming when you are angry, sad, or under stress.
  • Take regular breaks — avoid playing for long stretches without stopping.
  • Spend time with family and friends and do not make gaming the biggest priority in your life.
  • Stay away from betting while under the influence of alcohol or drugs.
  • For players aged 21+ only — do not allow underage individuals to use your account.

Deposit Limits and Budget Planning

Setting a deposit limit at 500tk is simple and effective. Keep your spending in check with the following steps:

Daily / Weekly / Monthly Limit

Log in to your 500tk account and go to Settings to set your preferred daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased for 24 hours, but it can be lowered immediately.

Session Limit and Reminders

Use the session timer to decide how long you will play in one sitting. When the set time is up, a break reminder will appear automatically. Take the break — it is a healthy habit.

Self-Exclusion Process

Choose self-exclusion for a long-term break. Let the support team know by email or tell them via live chat. We will restrict your account as soon as possible and stop all promotional communications.

Help and Contact

If you are struggling, you are not alone — we are here for you

If you are experiencing any problem with gaming, or if you or someone close to you needs help, reach out to us through any of the options below. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

Live Chat: 24/7 direct support in Bengali — the fastest way to reach us
Self-Exclusion Request: Let us know by email or live chat and action will be taken as soon as possible
Response Time: Instant on live chat, as quickly as possible by email
Language: Full support is available in Bengali

Frequently Asked Questions

Responsible gaming means keeping gaming as a form of entertainment and making sure it does not negatively affect other areas of life such as family, work, or financial stability. At 500tk, we provide every player with all the tools they need to stay in control of their gaming habits.

After logging into your account, go to the Account Settings section. From there, under the "Responsible Gaming" option, you can set a daily, weekly, or monthly deposit limit. If you need any help, reach us via live chat.

To self-exclude, contact us via live chat or email us at [email protected]. You can choose any duration from 30 days up to permanent exclusion. During the self-exclusion period, no promotional messages will be sent to you and access to your account will be completely blocked.

Yes. 500tk is for players aged 21 and above only. Age is verified at the time of account registration. If an underage person attempts to create an account, the registration process will not be completed. If you know someone who is trying to access this platform, please let us know.

A time-out is a temporary break — usually from 1 day to 6 weeks. During this time you will not be able to log in, but once the period ends your account will become active again automatically. Self-exclusion is a longer-term solution — even after it ends, a review process must be followed before the account can be reactivated.

First, contact 500tk's 24/7 live chat or reach us at [email protected]. Our support team will help you take the necessary steps. Also speak openly with a trusted family member or friend. Acknowledging the problem yourself is the first step toward solving it.

Enjoy 500tk's top games safely

Play responsibly, stay within your limits, and keep gaming as entertainment.